How can I repay my personal loan?
Index Loans is committed to delivering clear and easy-to-use payment solutions for your personal installment loan needs. We offer a variety of payment methods tailored to our customers' convenience.
The preferred choices include payroll allotment and the Automated Clearing House (ACH) system, known for their reliability and ease of use. Additionally, Index Loans accommodates debit card payments for added versatility.
Our systems are designed to support both recurring and single payments, providing the adaptability to match your individual payment schedule. For detailed assistance or inquiries, please contact our customer support team. Current customers can seamlessly manage their payments through our dedicated payment portal at their convenience as well.
What happens if I come into a hardship or need to settle my loan?
We understand that everyone's circumstances are different. For eligibility for a hardship or a settlement agreement with Index Loans, use the contact page or reach out to us at 800-800-1501 or support@indexloans.com. One of our representatives will be happy to assist you.
How can I obtain the details of all of my loan details and payments?
To obtain or review your loan balance, payment schedule, transaction history, and manage upcoming payments please inquire by calling our customer support team at 800-800-1501 or support@indexloans.com.
We're here to ensure you have all the details you need about your loan at your fingertips.
Can I make an early or additional payment?
Absolutely, making an early or additional payment on your loan is possible and simple. This can reduce the total interest you pay over the life of the loan. You can manage and schedule extra payments conveniently through our online payment portal (linked to payix), ensuring you stay ahead of your financial goals. You may also get in touch with us or call our customer support team at 800-800-1501 to make your additional payment today.
Can I refinance my personal installment loan?
Life's financial needs can evolve, and so should your loan options. Refinancing your personal loan offers the flexibility and control you might need.
In select states, eligible borrowers may have the opportunity to refinance their current loans, potentially accessing additional funds, and more favorable terms.
For eligibility, we ask that our customers are current and up to date on all payments due on your personal installment loan with Index Loans.
Please note that other factors may apply, and we cannot guarantee your refinance request. Other eligibility requirements may be required on a state-by-state basis.
